Legal

Terms of use

Effective date: 24 May 2026

Last updated: 24 May 2026

These Terms of Use ("Terms") govern your access to and use of Practice Suite, operated by Profession Sector Holdings (ABN 45835398204) trading as The Profession ("we", "us", "our"), accessible at practice.theprofession.au.

By creating an account, subscribing to Practice Suite, or using any part of the platform, you agree to be bound by these Terms. If you do not agree, do not use Practice Suite.

These Terms should be read together with our Privacy Policy, available at practice.theprofession.au/privacy.

1. About Practice Suite

Practice Suite is a case preparation and legal analytical tool designed for use by Australian legal practitioners. It provides tools for matter preparation, case mapping, draft orders, trial preparation, and submissions drafting.

Practice Suite does not provide legal advice. The outputs generated by Practice Suite — including AI-assisted drafts, suggested propositions, comparative analyses, and evaluation summaries — are tools to assist your professional judgment. They do not constitute legal advice and must not be relied on as such. You are responsible for all professional decisions made in connection with your use of Practice Suite.

2. Eligibility and acceptable use

Practice Suite is intended for use by:

— Australian legal practitioners who are admitted to practice and hold a current practising certificate; or

— employees or contractors of an Australian legal practice, acting under the supervision of an admitted practitioner.

By subscribing to Practice Suite, you represent and warrant that you fall within one of the above categories.

You must not use Practice Suite:

— for any unlawful purpose or in contravention of any applicable law or regulation;

— in breach of your professional obligations, including obligations of confidentiality, duties to the court, and any implied undertakings attaching to documents produced in court proceedings;

— to upload or process information you are not authorised to handle in the manner contemplated by the platform;

— to attempt to gain unauthorised access to any part of the platform or its infrastructure;

— to transmit any malicious code, spam, or harmful content;

— for any purpose other than genuine legal practice preparation.

You are solely responsible for ensuring that your use of Practice Suite — including the upload of documents, the processing of client information, and the use of AI-assisted features — complies with your professional obligations under the Legal Profession Uniform Law, applicable court rules, and any other applicable regulatory framework.

3. Subscriptions and billing

Practice Suite is offered on a subscription basis. Two subscription tiers are available: Practice Suite Core and Practice Suite Full Suite. Current pricing is displayed at practice.theprofession.au/#pricing and is inclusive of GST.

Subscriptions are billed monthly. Your subscription renews automatically at the end of each billing period unless cancelled before the renewal date.

Payment is processed by Stripe. By subscribing, you authorise us to charge your nominated payment method for the applicable subscription fee on each billing date.

If a payment fails, your subscription may be suspended until the outstanding amount is resolved. We will notify you by email if a payment fails.

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. We do not offer refunds for partial periods.

We reserve the right to change subscription pricing on not less than 30 days written notice by email to your registered address. If you do not wish to continue at the new price, you may cancel your subscription before the new pricing takes effect. Continued use of Practice Suite after the new pricing takes effect constitutes acceptance of the new pricing.

4. Free trial and promotional codes

We do not currently offer a free trial period. Subscriptions commence on payment of the first billing period.

From time to time we may offer promotional codes providing a discount on subscription fees. Promotional codes are subject to any specific terms communicated at the time of issue, are not transferable, cannot be exchanged for cash, and may be withdrawn at any time.

5. Your content

You retain ownership of all content you create, upload, or input into Practice Suite, including matter data, documents, case map content, draft orders, evaluation records, and submissions drafts ("Your Content").

By using Practice Suite, you grant us a limited, non-exclusive, worldwide licence to store, process, and display Your Content solely for the purpose of providing Practice Suite to you. This licence does not extend to any other use of Your Content. We do not use Your Content to train AI models or for any commercial purpose beyond providing the service.

You are responsible for ensuring that you have all necessary rights and permissions to upload and process Your Content using Practice Suite, including any content that contains personal information about third parties.

We do not claim ownership of Your Content. We do not access Your Content except as necessary to provide the platform's features to you, to respond to a support request you have made, or as required by law.

6. Intellectual property

Practice Suite, including its software, design, features, tools, frameworks, and all content created by us, is owned by Profession Sector Holdings and is protected by Australian and international intellectual property laws.

We grant you a limited, non-exclusive, non-transferable licence to access and use Practice Suite for its intended purpose during your active subscription period. This licence does not permit you to:

— copy, modify, or create derivative works of any part of Practice Suite;

— reverse engineer, decompile, or attempt to extract the source code of Practice Suite;

— sublicence, resell, or provide access to Practice Suite to any person who is not an authorised user under your subscription;

— remove or alter any proprietary notices or labels on Practice Suite.

7. AI-assisted features

Practice Suite uses the Anthropic API to provide AI-assisted features. When you use these features, relevant content is transmitted to Anthropic for processing as described in our Privacy Policy.

You acknowledge that:

— AI-generated outputs are produced by a language model and may contain errors, omissions, or inaccuracies;

— AI-generated outputs must be reviewed and verified by you before use in any professional context;

— AI-generated outputs do not constitute legal advice and must not be relied on as a substitute for your own professional judgment;

— you are responsible for all content you submit to AI-assisted features, including ensuring that submission of that content complies with your professional obligations.

We make no warranty as to the accuracy, completeness, or fitness for purpose of any AI-generated output.

8. Document storage

Documents you upload to Practice Suite are stored in private, encrypted storage in AWS ap-southeast-2 (Sydney, Australia) as described in our Privacy Policy.

You acknowledge that:

— you are responsible for ensuring that documents you upload are ones you are permitted to store and process on a third-party platform, having regard to any confidentiality obligations, implied undertakings, and applicable privacy obligations;

— the platform is not a substitute for your own document management and file storage obligations;

— we are not responsible for any loss of documents arising from circumstances beyond our reasonable control.

Document retention is as described in the Privacy Policy. You may request deletion of your uploaded documents at any time by contacting admin@theprofession.au.

9. Suspension and termination

We may suspend or terminate your access to Practice Suite immediately and without notice if:

— you breach any provision of these Terms and fail to remedy the breach within 7 days of written notice from us (or immediately where the breach is not capable of remedy);

— you are found to have used Practice Suite in contravention of your professional obligations as a legal practitioner;

— you engage in conduct that, in our reasonable opinion, threatens the security, integrity, or reputation of Practice Suite or The Profession;

— you fail to pay any subscription fee when due and the failure is not remedied within 14 days of notice.

We may also suspend or terminate Practice Suite generally, or discontinue any feature of Practice Suite, on not less than 30 days written notice to subscribers. In the event of termination of Practice Suite generally, we will provide a pro-rata refund of prepaid subscription fees for any unused period.

Upon termination of your subscription for any reason, your access to Practice Suite ceases at the end of the current billing period (or immediately in the case of termination for breach). Your Content will be retained for the period described in the Privacy Policy and will then be permanently deleted.

10. Limitation of liability

To the maximum extent permitted by law:

— Practice Suite is provided on an "as is" and "as available" basis. We do not warrant that Practice Suite will be uninterrupted, error-free, or fit for any particular purpose;

— we expressly disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement;

— we are not liable for any indirect, incidental, consequential, special, or punitive loss or damage arising from your use of or inability to use Practice Suite, including loss of data, loss of revenue, loss of opportunity, or loss of profit, even if we have been advised of the possibility of such loss;

— our total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of Practice Suite is limited to the total subscription fees paid by you to us in the three months immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition, implied or imposed by the Australian Consumer Law that cannot lawfully be excluded or limited.

11. Indemnity

You indemnify us and our officers, employees, and contractors against all losses, damages, costs, and expenses (including reasonable legal costs) arising from or in connection with:

— your breach of these Terms;

— your use of Practice Suite in contravention of any applicable law or your professional obligations;

— any claim by a third party arising from content you have uploaded or processed using Practice Suite.

12. Changes to these Terms

We may update these Terms from time to time. We will notify you of material changes by email to your registered address not less than 14 days before the changes take effect. The effective date at the top of these Terms will be updated whenever changes are made.

Your continued use of Practice Suite after the effective date of any update constitutes acceptance of the updated Terms. If you do not accept the updated Terms, you may cancel your subscription before the effective date of the changes.

13. Dispute resolution

If a dispute arises between you and us in connection with these Terms or your use of Practice Suite, the party raising the dispute must first give written notice to the other party identifying the dispute in reasonable detail.

Following receipt of that notice, the parties must attempt to resolve the dispute by good faith negotiation for a period of not less than 14 days. If the dispute cannot be resolved by negotiation, either party may refer the dispute to mediation administered by the Resolution Institute or a mediator agreed between the parties before commencing any court proceedings.

Nothing in this clause prevents either party from seeking urgent injunctive or declaratory relief from a court where necessary to protect that party's rights.

14. Governing law and jurisdiction

These Terms are governed by the laws of Victoria and the Commonwealth of Australia. Each party irrevocably submits to the non-exclusive jurisdiction of the courts of Victoria and any courts of appeal from those courts for the resolution of any dispute arising under or in connection with these Terms.

15. General

Entire agreement: these Terms, together with the Privacy Policy, constitute the entire agreement between you and us in respect of Practice Suite and supersede all prior representations, arrangements, and understandings.

Severability: if any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be severed from the Terms and the remaining provisions will continue in full force and effect.

Waiver: a failure or delay by us to exercise any right or remedy under these Terms does not constitute a waiver of that right or remedy.

Assignment: we may assign our rights and obligations under these Terms to a successor entity in connection with a sale or transfer of the Practice Suite business, on notice to you. You may not assign your rights under these Terms without our prior written consent.

No partnership: nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and us.

16. Contact

For all enquiries relating to these Terms:

Profession Sector Holdings
Trading as The Profession
Email: admin@theprofession.au